Domestic :  All our shippment is booked through reputed courier companies via Bluer Dart & DTDC.Once the order is placed it takes 24 hrs to ship you the parcel.It takes around 3 to 4 working days to reach you at your doorstep.

In some cases upon special request from the buyer we can manage the 1 day shipping ,for more details regarding this you can call us or write us on info@pearl.org.in

 

Shipping for Precious Gemstones include shipping and packaging, insurance, certification, tracking.

All Domestic Shippments are Free .

International : All our shippment is booked via UPS, & India Post.

Shipping charges for Precious Gemstones include shipping and packaging, certification, tracking.

Also please note international shippments goes through Indian custom clearnce so please be patient.

Only Gems Shippment Time : 6 to 9 working days from the day of parcel picked.

Gems with Ring/Pendant : 10 to 15 days.

Gemstone once studded in the ring or any other jewelry will not be applicable for Replacement OR Refund.

As all gems are natural so there is no lifetime exchange or returns and refunds

 

Note:- Indian Postal Service does not ship any kind of merchandise by Speed Post for the following countries: Argentina, Belgium, Cape Verde, Colombia, Denmark, El Salvador, Guyana, Indonesia, Iran, Iraq, Kuwait, Luxemburg, Maldives, Mexico, Niger, Nigeria, Panama, Papua New Guinea, Rwanda, Saudi Arabia, Sri Lanka, Tunisia, Yemen, Zaire, Sweden, Oman

 

IMPORTANT:

Please inform us within 24 hours if you receive the product damaged or broken . Unfortunately, if the information reaches us after 24 hours, we will not be able to process store credits/refunds.If you inform us post 24 hours about the product being broken or damaged, we will be more than happy to repair the product for you.(as per the product warranty). Please feel free to email/call or chat with us to inform and send the product back to us.Store Credits once issued will not be converted into online/cheque refunds.

Received Incorrect or Damaged goods:

 If case the box in which the item has arrived has extensive visible damage, you are requested to contact our customer support +91 9216113377.

 

Please note : Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

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